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Our code of ethics

To further accomplish the goal of increased professionalism and to facilitate cooperation between member firms, ROW has adopted rigid standards of ethical practice that all members have agreed to follow. These standards ensure that ROW members conduct their businesses in a legal, ethical and self-regulating manner that honestly serves the dual consumers of private placement services - hiring companies and job candidates.

Should disputes arise, the Board of Directors assists in resolving issues without unnecessary and costly litigation. Inquiries or complaints relating to the ethical conduct of private personnel placement services may be directed to a ROW Board Member.

Our ethical guidelines

Setting standards for Successful Engagement

  • Candidates shall be referred to employer/clients for interviews only on job openings for which at least verbal authority has been given by the employer/client.
  • Representations made to candidates about the duties, probable length of employment, hours, benefits and salary of prospective positions shall be in conformance with the best knowledge of the recruiter.
  • Precaution shall be taken against referring any candidate to employer/clients who are known to engage in illegal or questionable business practices which might jeopardize the safety of the candidate.
  • Information about a candidate will be used only for the purpose of finding employment for that candidate. Confidential information shall be treated accordingly.
  • A candidate shall be aware of charges, if any, before being permitted to incur any obligation for services rendered. Any monetary obligations, including interest charges, shall be fully disclosed in a written agreement, a copy of which shall be provided to the candidate, and it shall set forth any circumstances in which a candidate must pay for services.
  • No candidate shall be referred to any employer where a strike or lockout exists or is impending (according to the best knowledge of the recruiter) without being notified of such conditions.